FAQ
Frequently Asked Question
At Qare Services, we pride ourselves on having a team of highly trained and compassionate professionals who are passionate about making a difference. Our staff undergo regular training to stay up to date with best practices in disability care, ensuring our clients receive the highest level of support.
General Information
What is Qare Services all about?
Qare Services is an NDIS-registered provider dedicated to delivering high-quality, person-centred care across Australia. We go beyond traditional models to build real relationships and provide tailored support that genuinely improves lives.
Where do you provide your services?
We operate in regions across Australia. If you’re unsure whether we support your area, just get in touch—we’ll confirm availability and help you get connected with the right support.
Understanding the NDIS
What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides funding to eligible Australians with a permanent and significant disability. It helps participants access the supports they need to live independently and achieve their goals.
Am I eligible for the NDIS?
You may be eligible if you:
- Are under 65 years of age
- Live in Australia and are an Australian citizen or permanent resident
- Have a disability that significantly affects your daily life
We’re happy to help you assess your eligibility and guide you through the process.
How can Qare help me with the NDIS process?
We assist with every step—from applying to the NDIS, understanding your plan, managing your funding, and delivering or coordinating the supports you need.
Our Services
What NDIS services do you offer?
We offer a range of flexible services, including:
- Plan Management
- Support Coordination
- Community Access
- Home Care
- Mental Health Support
- Community Nursing
- Respite Care
- Accommodation
- Supported Independent Living (SIL)
All services are tailored to meet your goals, preferences, and needs.
What is Plan Management, and how does it work?
Plan Management is like having a bookkeeper for your NDIS funds. We help you pay providers, track your spending, and manage invoices—giving you freedom and transparency without the stress of paperwork.
What’s the role of a Support Coordinator?
Support Coordinators help you get the most from your NDIS plan. They connect you with services, explain how your plan works, and help you build skills to manage your supports with confidence.
Do you offer 24/7 support through Supported Independent Living (SIL)?
Yes. Our SIL services offer round-the-clock support in comfortable, safe, shared or individual housing—promoting independence while ensuring support is always available when needed.
What’s included in your Home Care services?
Our home care includes help with personal care, domestic tasks, meal prep, and more. We tailor support based on what matters most to you, delivered with kindness and consistency.
Can you help with mental health support?
Absolutely. Our Mental Health services provide empathetic, recovery-focused support to help you manage daily life, improve wellbeing, and gain confidence.
What is Respite Care and who is it for?
Respite care offers short-term support to participants while giving families and carers a break. It’s ideal during transitions, emergencies, or simply when someone needs time to rest and recharge.
Do you offer accommodation services for participants?
Yes, we provide both short-term and long-term accommodation solutions that feel like home. We focus on comfort, independence, and community engagement.
What does Community Access involve?
Community Access includes outings, group activities, and skill-building programs that help participants connect with their local community, gain independence, and lead more fulfilling lives.
Getting Started with Qare
How do I get started with Qare Services?
You can reach out via phone, email, or our website contact form. We’ll arrange a chat to understand your goals and recommend the best services for you.
Can I choose my support workers or change providers?
Yes, absolutely. We respect your right to choice and control. You can choose who supports you and request changes at any time—your care, your way.
Do you support all types of NDIS plan management?
Yes—we support agency-managed, plan-managed, and self-managed NDIS plans.
How flexible are your services?
Very flexible. We work around your schedule and preferences. If your needs change, we adapt your support plan to make sure it always aligns with your goals.
OUR EXPERTIES
Why Choose Qare Services?
NDIS-Registered Provider
We meet the highest industry standards for quality care.
Tailored Support Plans
Every service is personalized to align with your goals and preferences.
Wide Range of Services
From personal care and community participation to supported independent living and respite care, we offer comprehensive solutions.
Empowering Independence
We focus on enabling clients to build skills and confidence for a more autonomous life.
24/7 Support & Assistance
We are available around the clock to provide reliable and professional care when you need it most.
OUR FAMILY
Join the Qare Services Family
We are committed to making a positive impact on the lives of individuals with disabilities. If you or a loved one are looking for a trusted NDIS provider, reach out to us today. Let’s work together to create a brighter, more independent future.